At Esseti SRL, we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our digital services, including our website essetideals.com.
This policy complies with the General Data Protection Regulation (GDPR) and relevant Italian data protection laws. It applies to the following individuals:
Customers and buyers
Prospective customers
Website visitors
Business partners and suppliers
We only collect personal data that is relevant, necessary, and lawful, and we retain it only for as long as required to fulfill specific purposes.
We may collect personal data when you:
Place an order or register on our website
Reach out to our customer support team
Sign up for newsletters or marketing communications
Participate in surveys, promotions, or contact forms
Accept cookies or navigate our site (refer to our [Cookie Policy] for details)
Depending on your interaction with Esseti SRL, we may process your personal data for the following reasons:
If You Are a Customer
| Purpose | Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Order management | Name, address, company, VAT, email, phone | Contract | 5 years post-purchase |
| Customer support | Contact details, message history | Contract | 5 years |
| Newsletters & marketing | Name, email, preferences | Consent | Until consent revoked |
| Personalized promotions | Browsing & purchase behavior | Consent | Until consent revoked |
| Feedback collection | Name, email, survey responses | Legitimate interest | 1 year |
| Website statistics | Aggregated, anonymized data | Legitimate interest | 1 year |
| Legal compliance | Data as required | Legal obligation | As legally required |
If You Are a Website Visitor or Potential Customer
| Purpose | Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Respond to inquiries | Name, email, message | Legitimate interest | 3 months from contact |
| Newsletter subscription | Name, email | Consent | Until withdrawal |
| Marketing | Preferences, interaction history | Consent | Until withdrawal |
| Feedback & reviews | Name, email, responses | Legitimate interest | 1 year |
| Usage analytics | Anonymized or pseudonymized data | Legitimate interest | 1 year |
| Security & fraud control | IP address | Legitimate interest | 1 year |
| Legal obligations | Data as necessary | Legal obligation | As legally required |
We never sell your data. We may share it with trusted third parties under strict data processing agreements, only for purposes such as:
Shipping and delivery services
Hosting and IT infrastructure providers
Marketing and analytics platforms
Legal authorities, where required by law
All third-party partners are contractually required to handle your data in compliance with GDPR and to implement appropriate security measures.
We use a combination of technical and organizational measures to safeguard your personal data, including:
Restricted access and encrypted storage
Routine security audits and software updates
Staff training in data protection principles
Secure backup systems and disaster recovery planning
While no system is completely immune from risks, we are committed to continually improving our data protection practices.
As a data subject, you have the right to:
Access the personal data we hold about you
Rectify inaccurate or incomplete information
Erase your data under certain conditions
Restrict processing in specific scenarios
Object to processing for marketing or profiling purposes
Receive your data in a portable, machine-readable format
To exercise your rights, please contact us using the details provided below.
Esseti SRL
VIA MASSA AVENZA 38/B – 54100 – MASSA (MS), Italy
Email: info@essetideals.com
VAT Number: 01402600470
This Privacy Policy may be updated to reflect changes in regulations or business operations. The latest version will always be available on essetideals.com. If required by law, we will inform you and ask for your renewed consent before applying substantial changes.